We offer free next-day delivery on orders over $300 within a 50-mile radius of any of our
stores. For orders less than $300 within our radius, we charge a $65 delivery fee. For
delivery sites outside of our 50-mile radius, we charge a $250 delivery fee, regardless of
the amount purchased.

We accept all returned stock items within 45 days of purchase if the pieces are not painted
or cut. Unfortunately, if you have painted or cut any of the items, we are unlikely able to
accept them as a return. Returned material must be brought back to one of our stores. We do
not offer pickup for returns.

We offer two refund options under our return policy. We can refund your money through your
original payment method, or we can keep the remaining as a balance on your account as store
credit to use on a later purchase. If you have other questions or concerns about our return
policy, please get in touch with us.

We accept all major credit cards (Visa, American Express, Mastercard, and Discover) and cash
payments for our products when purchasing in person at one of our locations. For online
transactions, we accept all major credit cards for your convenience.

Yes, we do offer custom milling. We know there are times when the vision for your project
doesn’t match any in-stock options, and you want something customized, so we are happy to
work with you on any project, no matter the size. Our custom milling comes with a lead time
of 2 weeks. Contact your local store
here for more information!

Yes, we stock closet materials such as poles, shelving, hinges, pulls, brackets, and all the
hardware necessary for installation.

We started our American moulding company as a wholesale business, so we established
relationships with local and international mills to skip the middleman and pass on our
material cost savings directly to our customers. Because there’s no go-between, there’s no
unnecessary markup, and we can keep our average cost down compared to big box stores.

When installing crown moulding, chair rail, or other trim types, you should always prepare
it before you install it. Regardless of if you are new to the process or not, we recommend
watching our video to
learn how to prepare our trim for installation.
If you have any other questions about preparation before trim installation, please feel free
to contact us.

We recommend visiting their website for our
WindsorONE products to learn how to install
their material correctly.

We recommend using their installation instructions for our
Kelleher products, which can be found on their
website.

Keeping your moulding clean will help it look beautiful for longer. When there’s dust, wipe
the dust away from the moulding with a gentle microfiber cloth. If you notice your moulding
looks a bit dirty or grimy, a mild cleanser and water mixture in a spray bottle, followed by
drying the moulding with a cloth, should take care of the mess.

For more difficult-to-remove stains, scrubbing with the soft side of a sponge dipped in a
water and vinegar mixture and then wiping with a dry cloth will usually get the job done.
However, you shouldn’t use vinegar on painted mouldings. Scrub with only water if you are
cleaning a painted moulding.

Moulding installation costs can vary greatly, depending on who does the installation and how
much labor is involved. If you install moulding yourself, the price will be less than hiring
someone to do the installation professionally. Many factors go into the final cost of
moulding installation, and you should talk to your contractor for a more detailed cost
breakdown if you are not doing it yourself.